Practice Administration Team

Mrs Lindsey Falconer – Practice Manager

The Practice Manager is involved in managing all of the business aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide high quality patient care. She is also responsible for human resources, finance, patient safety, premises, and equipment and information technology. The Practice Manager supports the GPs and other medical professionals in the delivery of patient services and also helps to develop extended services to enhance patient care.

Medical Administrators/Secretarial Staff

Our staff attend to patients on the phone and in person. They co-ordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. The staff have a very demanding role. They are here to assist you. We would ask you to be patient during peak times when the staff can handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct clinician and assist fellow healthcare professionals who work within the Practice in managing your health care and well-being.

All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.

Mrs Elaine Fraser – Senior Medical Administrator  
Mrs Elaine Lloyd – Medical Administrator
Mrs Elizabeth Mitchell – Medical Administrator 
Miss Eilidh MacKenzie – Medical Administrator
Miss Angela Highton – Medical Administrator
Mrs Caroline McCorquodale – Medical Administrator
Mrs Lisa Anderson – Medical Administrator
Mrs Carol Ann McKenna – Medical Administrator
Mrs Kellie Gilluley – Medical Administrator
Mrs Elaine WilsonMedical Administrator
Mrs Janice Owen – Medical Administrator/Secretary
Mrs Angela Irvine – Practice Secretary