BACK SCANNING OF HISTORIC PATIENT GP MEDICAL RECORDS
NHS Lanarkshire and your GP Practice have begun a process to have all historic paper GP Patient records scanned and held with your current electronic GP record. This will improve efficiency of the storage of historic patient records which currently take up storage space in the surgery. This will also allow us to deliver high quality patient services.
The most efficient way to achieve this is to use a Third Part Processor to convert the old medical record which will take in the region of four weeks . NHS Lanarkshire and our practice manager David Sweeney are managing this process. A few months after the scanning of all records are complete your Historic GP Pater record will be securely destroyed. If you have any questions or concerns please speak to David Sweeney Practice Manager at the surgery
Our Practice is a member of (NPAIIN): National Practice Access Improvement & Innovation Network
We offer an online service for our patients so you can book your appointments and order your repeat prescriptions online at your convenience.
If you currently use our online service to order your repeat prescriptions please register NOW for the new INPS VOS System as the previous system will no longer be available from 01st March 2016
Using the new INPS VOS System patients have the flexibility to book and cancel your appointments from home, at work or any location with internet access. You don’t need to queue at the practice, wait on the telephone and you can manage your appointments outside practice opening hours.
To register simply select Online services under further information and complete the registration form. This must be returned to to the surgery or email Mr David Sweeney Practice Manager at the practice. firstname.lastname@example.org
You will then be sent a letter with details and a secure password to access online services
MISSED APPOINTMENTS - Every month hundreds of appointments are missed by patients. These DNA’S (Did Not Attend) or missed appointments are preventing other patients from seeing the doctor of their choice.
We will be asking patients who persistently fail to turn up for their appointments to leave the practice.
We are always grateful to the patients who, when they realise they cannot keep an appointment, phone or contact us to tell reception that they will not be coming. This lets that appointment slot be used for another patient or an emergency.
Should you require urgent assistance between 8-9am please call 07543425020 If you require an ambulance dial 999
Disabled Facilities All of the consulting rooms and reception areas are on the ground floor. We also offer a designated disabled parking space in the care park. There is wheelchair access from the street. We can provide a wheelchair for your use whilst you are in the surgery, Our practice also offers a wheelchair loan service to patients please ask at reception
Car Parking is available at Bothwell Medical Centre. We have a designated parking area for patients. Please do not park in spaces designated for Doctors or Practice Staff.
Lanarkshire Health Board
Our practice operates under an NHS General Medical Services Contract with Lanarkshire Health Board, from which further details of primary medical services in the area can be obtained.
The Health Board contact details are:
NHS Lanarkshire Headquarters,
Telephone: 01698 855500.
Lanarkshire Health Board website
(Site updated 29/01/2016)